Can I Choose Where My Wrecked Vehicle Is Repaired?

After an accident, dealing with insurance adjusters, estimates, and repair options can feel overwhelming. One of the most common questions we hear at The Collision Company in Roswell, GA is:

“Do I have to use the repair shop my insurance recommends?”

The answer is no—you have the legal right to choose where your vehicle is repaired.

Insurance Companies and Preferred Shops: What’s the Real Deal?

Many insurance companies have Direct Repair Programs (DRPs), which are networks of repair shops that agree to perform services at reduced rates. While this might sound convenient, it often means:

• Faster turnaround times for insurers—not necessarily better quality
• Pressure on shops to cut corners to meet pricing agreements
• Fewer OEM (Original Equipment Manufacturer) parts are used in repairs

At The Collision Company, we believe your vehicle deserves more than “quick and cheap.” You should never feel forced into using a shop that’s focused on insurance company profits instead of your safety and satisfaction.

Georgia Law Is on Your Side

Georgia law clearly supports your right to choose. According to the Georgia Insurance Commissioner’s Office:

“An insurance company cannot require that repairs be made at a specific repair facility.”

This means you can bring your car to a trusted, certified repair shop like The Collision Company, even if your insurer suggests otherwise. We work with all major insurance carriers and advocate for proper repairs based on manufacturer standards, not shortcuts.

Why Choose The Collision Company in Roswell?

For more than 18 years, we’ve served Roswell, Alpharetta, Sandy Springs, Johns Creek, and the greater North Atlanta area as a family-owned collision repair shop committed to integrity and precision.

What Sets Us Apart:

• Certified to repair Bentley and Volkswagen vehicles – one of the few shops in Georgia with this level of training and approval
• Factory-correct repairs using OEM parts and manufacturer guidelines
• Advanced equipment and skilled technicians trained in the latest auto body technology
• Personalized service that keeps you informed every step of the way
• Hassle-free insurance coordination – we’ll help handle paperwork and adjuster communication

Your vehicle is one of your biggest investments—don’t let a third party decide who gets to fix it.

Repairs That Restore Value and Safety

Unlike some DRP shops that prioritize quick repairs, our focus is on restoring your vehicle to its pre-accident condition. We take the time to assess structural damage, repair it with precision, and refinish it to perfection—so your car looks and drives like it just left the factory.

From fender benders to frame repairs and high-end luxury models, our technicians have the tools, certifications, and experience to deliver flawless results.

North Atlanta’s Collision Repair Experts

Whether you’re in Roswell, Milton, East Cobb, or Dunwoody, our centrally located shop is here to serve you with professional-grade auto body work and transparent customer care.

Don’t let insurance pressure determine where your car gets repaired. Choose the team that’s certified, experienced, and focused on your safety and satisfaction—not insurer discounts.

Schedule Your Free Estimate Today

At The Collision Company, we treat your vehicle like our own. Contact us today to schedule a free repair estimate or learn more about your rights as a vehicle owner in Georgia. We’re here to help you navigate the process with confidence.

Located in Roswell, proudly serving all of North Atlanta. Your car. Your choice. Choose quality. Choose The Collision Company.