After a collision, the initial repair estimate may not provide a complete picture of the damage sustained by your vehicle. It’s not uncommon for mechanics to uncover additional issues once the vehicle is disassembled for repair. At The Collision Company in Roswell, GA, we understand how concerning this can be for vehicle owners, and we want to reassure you that discovering more damage after an estimate is a normal part of the repair process.
The Nature of Hidden Damage
During an initial inspection of your vehicle after a collision, certain types of damage may not be immediately visible. This can include structural issues, hidden frame damage or even internal damage to components that are shielded from view. As your vehicle undergoes disassembly for repair, our skilled technicians may uncover additional problems that can only be identified through a thorough hand inspection or the removal of components.
Working with Insurance Companies
Fortunately, insurance companies are aware that discovering more damage after a repair estimate is a common occurrence. That’s why they have protocols in place to ensure that all necessary repairs can be considered. At The Collision Company, we take pride in our relationships with various insurance providers. When additional damages are found, our first step is to report our findings to your insurance company.
We act as your advocate, ensuring that the new damages are documented properly and included in the overall cost of repairs. This collaboration enables us to secure the necessary approvals for repairs efficiently, allowing your vehicle to be restored to its pre-collision condition as quickly as possible.
Smooth Repairs Without Interruptions
One of our primary goals at The Collision Company is to help you maintain a semblance of normalcy in your daily life while your vehicle is being repaired. We understand that dealing with a collision is never convenient; our team is dedicated to handling the details, so you can focus on what matters most. From meticulous communication with your insurance to transparent updates on your vehicle’s status, we strive to take the burden off your shoulders.
FAQs about Collision Repairs
How do I know if my vehicle requires additional repairs?
After an initial assessment, our certified technicians will thoroughly inspect your vehicle. If hidden damage is discovered during the disassembly process, we will notify you and your insurance company promptly to discuss the necessary repairs.
Will my insurance cover the additional repairs?
Most insurance policies cover unexpected damages if they are documented and justified. Our team works directly with your insurer to ensure that all new damage is recognized and approved for repair.
What steps should I take if more damage is discovered?
Simply leave it to us. Once we identify additional damage, we will contact your insurance provider on your behalf to inform them of the new findings and get the necessary approvals to proceed.
How long will it take to repair my vehicle if additional damage is found?
The duration of repairs can vary based on the extent of the newly discovered damage. Our team will provide you with an updated timeline as soon as we have a clearer picture of all the necessary repairs.
Do I need to pay out of pocket for the additional repairs?
In most cases, if the discovery of additional damage is communicated and approved by your insurance company, you will not have to pay out-of-pocket beyond your deductible.
Atlanta’s Trusted Collision Repair Specialists
Discovering more damage after an initial estimate does not have to be a daunting experience. At The Collision Company, we ensure you are fully supported throughout the repair process. Our expert team works tirelessly to advocate for your needs with your insurance company and ensures your vehicle is safely back on the road. If you have questions or need assistance, please don’t hesitate to contact us in Roswell, GA. We’re here to help!
Posted on behalf of
160 Mansell Pl
Roswell, GA 30076
Phone: 770-667-1184
Email: [email protected]
Business Hours
Mon - Thu: 8:00 am - 6:00 pm
Friday: 8:00 am - 5:00 pm
Sat & Sun: Closed