Two cars involved in a front-end collision on a city street, both vehicles showing significant damage to their front ends.

Getting into a car accident can be overwhelming—especially in the fast-paced traffic of North Atlanta. Whether it’s a minor fender bender on Holcomb Bridge Road or a more serious crash on Georgia 400, knowing what to do next can protect your rights, save money, and reduce stress. At The Collision Company in Roswell, we’ve helped thousands of Georgia drivers through this exact situation. As a family-owned and operated business with deep roots in the North Atlanta community, our mission is to guide you through the process with clarity, care, and unmatched technical expertise.

Step 1: Ensure Safety First

If you’re in a car accident in Roswell or anywhere in North Atlanta, your first priority is safety. Move your vehicle out of traffic if it’s drivable and turn on your hazard lights. If anyone is injured, call 911 immediately.

Georgia law requires you to report an accident involving injury, death, or property damage over $500 to law enforcement. In Fulton County and Roswell, this means contacting local police or the Georgia State Patrol.

Step 2: Document the Scene

Take photos of:

  • Vehicle damage (yours and theirs)
  • License plates
  • Road conditions and traffic signs
  • Driver’s license and insurance card of the other party

Collect names and contact info from witnesses if possible. This documentation can be crucial when dealing with insurance companies or potential legal claims. At The Collision Company, we frequently assist customers by reviewing this documentation to ensure nothing is missed.

Step 3: Seek Medical Attention

Even if you feel fine, seek medical attention. Some injuries (like whiplash or internal injuries) can take hours or days to show symptoms. In Georgia, delaying medical care can make it harder to claim compensation later. We often connect our customers with reputable local clinics for a thorough checkup.

Step 4: Notify Your Insurance Company

Let your insurance provider know about the accident promptly. Provide facts but avoid admitting fault. If you’re unsure how to phrase something or feel overwhelmed, The Collision Company can help you review your policy and communicate effectively with your insurer. We’ve built relationships with insurance carriers and understand how to get you the most accurate and fair resolution.

Step 5: Choose a Trusted Collision Center in Roswell

This is where The Collision Company steps in. Located in the heart of Roswell and serving the entire North Atlanta metro, we specialize in high-quality repairs with a personal, transparent approach.

We are:

  • Bentley Certified Repair Facility
  • Volkswagen Certified Collision Repair Center
  • Staffed by ASE and I-CAR Gold Certified technicians
  • Backed by a lifetime warranty on all collision repairs
  • Known for using OEM parts and manufacturer-approved processes
  • Environmentally conscious with water-based Glasurit refinishing

With decades of combined experience and the highest repair standards in the industry, we don’t just fix your vehicle—we restore its safety, value, and beauty.

Georgia Statistics: Why It Pays to Be Prepared

  • Fulton County consistently reports over 50,000 car accidents each year, according to GDOT.
  • More than 20% of Georgia drivers are uninsured or underinsured, making insurance navigation crucial.
  • Carfax reports that vehicles repaired at certified collision centers retain up to 30% more resale value.

How The Collision Company Helps After a Crash

Our Roswell team understands that navigating a post-accident process is not just about repairing the car—it’s about restoring confidence. Here’s how we support you:

  • Insurance Help: We communicate directly with your provider and advocate for OEM parts and proper procedures.
  • Rental Assistance: We arrange for rental transportation so you’re never left stranded.
  • Repair Transparency: You’ll receive regular updates and full documentation for your records.
  • Lemon Law Guidance: If your accident occurs shortly after purchasing a new vehicle, Georgia’s Lemon Law may impact your warranty or buyback eligibility. We help you gather proper documentation and ensure your vehicle’s repairs maintain its compliance with state and federal consumer protections.

We’ve walked hundreds of Roswell and North Atlanta drivers through this process. From luxury car owners to families managing a tight budget, we’re known for our clear communication, integrity, and deep local knowledge.

Real Voices from Roswell & North Atlanta

“Tina and the crew went above and beyond to make sure my car was done right. No games, no runaround—just honest people who know what they’re doing.” – Jeff L., Roswell GA

“They handled everything with the insurance company and got me back on the road faster than I expected. The quality of the work was top-notch.” – Maria C., Johns Creek GA

“This was my second time using The Collision Company and I wouldn’t go anywhere else. They genuinely care about their customers.” – Anthony R., Alpharetta GA

Frequently Asked Questions (FAQs)

Should I wait for the insurance company to recommend a shop?

No. Under Georgia law, you have the right to choose any repair facility. The insurance company may suggest a shop, but you are not obligated to use it.

What if the other driver doesn’t have insurance?

We’ll help you review your policy for uninsured motorist coverage and explain what options are available under Georgia law.

Can you match the original paint color exactly?

Yes. We use Glasurit paint products that are approved by OEMs like Mercedes-Benz, BMW, and Bentley, and deliver a flawless match.

How do I know your repairs are safe?

Every vehicle goes through a detailed quality control inspection. We back all of our work with a lifetime warranty for as long as you own the car.

Do you only repair Bentley and Volkswagen vehicles?

While we are certified for Bentley and Volkswagen, we repair all makes and models. Our shop is trusted by drivers across Roswell and North Atlanta because of our quality and commitment to customer care.

Need Help After a Car Accident in Roswell?

Call The Collision Company. We’re not just a repair shop—we’re a trusted partner helping you get back on the road with confidence.

Located in Roswell and proudly serving North Atlanta communities like Alpharetta, Sandy Springs, and Johns Creek, our team is ready to walk you through every step—from insurance paperwork to repair completion—with honesty, expertise, and care.

Posted on behalf of The Collision Company

160 Mansell Pl
Roswell, GA 30076

Phone: 770-667-1184
Email:

Business Hours

Mon - Thu 7:00 am - 5:00 pm
Friday 8:00 am - 1:00 pm

Skip footer

Quality Control Inspection

The repairs are not complete until we have conducted our quality control inspection and the automobile has passed it. All of our collision repairs come with a lifetime warranty. You will be connected directly with our general manager when you call, so you can expect immediate attention to your inquiry. So don’t put it off any longer. Now is the time to call!

A single-story brick commercial building with the number 160, several parked vehicles, and landscaped bushes in front under a sunny, clear sky.

We Will Take Care Of It.

Relax, we’ll take care of the rest. We’ll get to work on the repairs and work with all of the insurance companies involved to make sure that all of the damage caused by the accident is entirely fixed. You can get updates on the status of the repairs via text, email, or phone call.

Address

160 Mansell Pl
Roswell, GA 30076

Phone: 770-667-1184
Email:

Business Hours

Mon - Thu 7:00 am - 5:00 pm
Friday 8:00 am - 1:00 pm

Follow Us

770-667-1184 Contact Us