If you have been involved in an accident, The Collision Company in Roswell, Georgia is here to guide you through the entire insurance collision repair process, from your initial estimate to working directly with your insurance provider and getting you safely back on the road. As a family-owned and operated auto body shop with deep roots in Roswell, we have proudly served the North Atlanta community for decades.
Our reputation has been built on helping customers navigate this exact situation with integrity, clear communication, and the technical expertise needed to ensure your vehicle is repaired the right way.
Sean (owner) & Bryan (svc writer) provided personalized customer service that was just amazing. Bryan did a super job as liaison with the insurance company by completing initial paperwork, conducting phone conferences and using video to convey the damage as well as the time needed to properly repair my car. Bryan also provided me with status updates throughout the repair. Each one has his own role, and each one excels at it, which ensured a unified front for the excellent customer service I experienced. The repair work performed was extremely thorough, from initial diagnostics and extent of damage (seen and unseen) through repair, and perfectly matching the paint so the finish looks just like new. Sean even took the time to show me the shop, which was well-organized for efficient flow of work. I also noticed the floor was immaculate! He said that the business applies the KAIZEN approach to continuous improvement and constantly strives for “better.” Stay the course, gents … and, thank you!
Tim T.
Know Your Rights Under Georgia Law
Georgia law gives you the legal right to choose where your vehicle is repaired after an accident. While many insurance companies may try to steer you toward their “preferred” or “in-network” shops, these are often large corporate chains that prioritize cost savings over repair quality and long-term safety.
At The Collision Company, we work for you, not the insurance company. We advocate for the best possible outcome for your vehicle by taking the time to negotiate proper repairs, pushing for the use of OEM parts whenever possible, and keeping you fully informed if your insurance provider falls short of covering what your car truly needs.
Roswell & North Atlanta by the Numbers
According to data from the Georgia Department of Transportation, the North Atlanta corridor sees more than 35,000 reported crashes each year. As traffic volume continues to grow, and vehicle technology becomes more complex, choosing a skilled and trusted collision repair partner is more important than ever.
At The Collision Company, we are not a corporate chain or a national brand. We are built on local values, personal service, transparency, and true craftsmanship. Our Roswell location is conveniently situated and serves a wide range of nearby neighborhoods. Many of our customers are families, professionals, and daily commuters who rely on us for honest advice and expert repairs when the unexpected occurs.
FAQs: Navigating Insurance Collision Repair
No. Georgia law protects your right to choose your repair facility. You are not obligated to use an insurer’s suggested shop.
We combine big-dealer equipment and training with the personal care of a local, family-run shop. We prioritize quality repairs and advocate on your behalf during the insurance process.
Absolutely. We handle all correspondence, supplements, and negotiation with your insurer so you don’t have to.
We fight for OEM parts whenever possible. If denied, we work with local dealerships to source parts affordably and responsibly.
Yes. All our repairs come with a lifetime warranty for as long as you own the vehicle.
Yes. While we are certified for Bentley and Volkswagen, we have the experience, training, and tools to repair any brand.
We’ll assist in arranging a rental and ensure your insurer covers it if it’s part of your policy.
You’ll speak directly with our general manager or staff–not a call center. Expect immediate attention and honest answers.
Why Roswell and North Atlanta Drivers Trust The Collision Company
- Insurance-Ready Repairs – ASE and I-CAR Gold certified techs meet industry and insurer standards.
- We Work With All Providers – We handle claims and communication from start to finish.
- Bentley & VW Certified – OEM-approved for luxury and performance vehicles.
- OEM Parts Preferred – We prioritize factory parts and help with dealership price matching.
- Advanced Equipment – Tools and techniques that meet manufacturer specs.
- Lifetime Warranty – Every repair is guaranteed for life.
- Roswell’s Trusted Shop – Known across North Atlanta for honest, high-quality service.
Choose Confidence. Choose The Collision Company.
When you’re dealing with a collision, you don’t need more stress–you need solutions, answers, and someone on your side. The Collision Company in Roswell, GA offers the highest level of customer service, repair quality, and insurance support in the North Atlanta area. Call us today to schedule an estimate or learn more about how we can help with your insurance collision repair.
